Passenger Service Agent - Japan Airlines

Job Category: Customer Service

Hourly: $0.00 - $0.00

Posted: November 01, 2023

Part Time

East Boston, Massachusetts

Job Details

To provide courteous and efficient service to embarking and disembarking passengers; checking passports and visas, and issuing tickets and boarding passes as required; checking baggage for outgoing flights; boarding passengers onto aircraft for departure; resolving passenger reservation, delays and cancellation problems; ensuring that the travel experience 

·        Must speak and read English.

·        Second language proficiency.

·        Must be able to obtain permanent airside security clearance from airport authority.

·        Successful completion of customer's departure control system training.

·        Must obtain and maintain permission from the customer to access client's aircraft and property.

·        Must possess all the minimum qualifications required by the client. 

·        Passenger Services Experience.

·        Previous experience in the airline industry, customer service a plus.


Equal Opportunity Employer

The Company is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Company strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, status as a victim of domestic violence status, actual or perceived physical or mental disability or any other protected characteristic as established by applicable law.

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